At MYACFILTERS, we strive to ensure your complete satisfaction with our products. If for any reason you are not entirely satisfied with your purchase, we are here to help.
Standard Sizes: We accept returns and offer refunds for items purchased in standard sizes within 14 days of the purchase date. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Please watch our videos at the bottom of the home page to ensure you properly measure and buy the correct air filters, measure twice buy once.
Custom Orders: Please note that we do not accept refunds or returns on custom orders. Custom orders are specially tailored to your specifications and cannot be resold. Please watch our videos at the bottom of the home page to ensure you properly measure and buy the correct air filters, measure twice buy once.
Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 days.
Exchanges: We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at sales@myacfilters.com. Please keep in mind that you only have 2 days after the product has been delivered to reach out if there are any issues, improper sizing is NOT a valid reason to return/replace the product as you were responsible for the size.
Shipping: To return your product, you should mail your product to
BESTWEBB LLC
10130 Northlake BLVD, suite 214-229
West Palm Beach, FL 33412.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us: If you have any questions about our refunds and return policy, please contact us at sales@myacfilters.com.